Blacklight help
Check a request, contact support, review trust information, or sign in as a partner.
Start with the FAQ, your request status, the contact form, the trust center, or partner sign-in. After signing in, partners can continue to account-specific help.
Common questions
Read FAQ
Use the public FAQ for intake, turnaround, trust, and partner-program questions before opening a ticket.
Open FAQContact support
Contact Blacklight
Choose a topic and send billing, partnership, privacy, compliance, or support questions to the right team.
Open contactRequest-specific help
Check request status first
Use your secure status link for progress, delivery, resend, and request-specific follow-up before opening a broader support ticket.
Open statusTrust review
Review trust materials
Use the trust center and packet when the question is security, privacy, procurement, or data handling.
Open trust centerPartner access
Open partner portal sign-in
Sign in for partner help with setup, reporting, billing, and day-to-day account questions.
Go to partner portal